ReleaseWire Helpdesk

Getting Started 1

• How Do I View My Orders?

Press Release Writing Tips 13

• What Is the Search Engine Optimization (SEO) Value of a Press Release?
• What Is a Boilerplate Paragraph?
• How Many Words Can I Have In My Press Release?
• How To Write An Objective Press Release
• My Press Release Is In "Draft Mode" What Does That Mean?

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Press Release Distribution Services 7

• How does ReleaseWire Direct work?
• How Do I Effectively Use Local Media Targeting?
• Media Outlets
• What Is ReleaseWire Analytics?
• What Press Release Distribution Services Does ReleaseWire Offer?

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Press Release Manager 25

• What is Standard Processing Type vs Priority Processing Type?
• How Do I Add an Audio File to My Press Release?
• How Do I Attach Videos to My Press Release?
• How Do I Attach Photos to My Press Release?
• How Do I Set Up Industry Targeting For My Press Release?

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Newswire Analytics 4

• Why Is There Not A Link Showing The Distributed Press Release For The AP Exchange In The Report?
• What Are Some Frequently Asked Questions About The Syndication Report?
• Does ReleaseWire Have a Clipping Report?
• How Can I View My Press Release Syndication Overview?

Media Manager 5

• Why Can't I Preview My Videos Within My Account Manager?
• How Do I Add a Document?
• How Do I Add a Photo?
• How Do I Add a Video?
• How Do I Add an Audio File?

MediaWire 3

• Can I Place Multimedia Within the Actual Press Release?
• What is a Record ID?
• Where Can I locate the Record ID?

Site Management 1

• What is SBWire Hosted?

Company Profiles 7

• How Do I Create a Company Profile?
• How Can I Upload a Company Logo?
• How Do I Delete a Company Profile?
• How Do I Upgrade to ReleaseWire Enhanced Company Profiles?
• What is SBWire Connect?

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Professional Profile 1

• How Do I Change My ReleaseWire Connect Profile Name?

Getting Started 2

• Getting Started With ReleaseWire CRM
• What is ReleaseWire CRM?

Media Contact Management 7

• How Do I Create a Media List?
• How Do I Add a Media Contact?
• How Do I Add a Media Contact To a Media List?
• Getting Started With ReleaseWire CRM
• How Can I Create an Excel Spreedsheet For My Media Contacts?

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Media Outlet Management 1

• How Do I Add a Media Outlet?

Task Management 1

• How Do I Add a Task?

Billing and Payments 5

• How Do I Change My Payment Type to Manual Billing?
• How Do I Add a Payment Method?
• How Do I Change My Payment Type to Automatic Billing?
• What determines the date of my billing cycle?
• What Is The Difference Between Manual Billing And Automatic Billing?

Subscriptions and Plans 15

• How Can I Upgrade a Press Release from My Monthly Allotment to Direct Distribution?
• How Do I Reactivate My Subscription?
• How Does The Press Release Allotment Counter Work For My ReleaseWire Subscription?
• What Are Some Frequently Asked Questions About Subscriptions?
• What Other Services Does ReleaseWire Provide?

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Account Settings 8

• How Do I Change The Email Notifications For My Account?
• How Do I Remove an Email Address?
• How Do I Add a New Email Address As The Primary Email Address?
• How Do I Change My Password?
• How Do I Deactivate My ReleaseWire Account?

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ReleaseWire For Nonprofits 1

• What is ReleaseWire NonProfit?

Content Policies 10

• ReleaseWire's Editorial & Content Policy
• What Information Should I Submit For Legal Press Releases?
• In Which Languages Does ReleaseWire Distribute Press Releases?
• Anti-Badware Policy
• ReleaseWire Web Preview Content Policy

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Security Policies 3

• Bug Bounty Program
• ReleaseWire Security Policy
• Why Is It a Bad Idea To Use A Free Email Service Provider For My Press Contact?

Terms of Services Agreements 3

• ReleaseWire's Terms of Service Agreement
• ReleaseWire For Non-Profit Services Agreement
• ReleaseWire Content Distribution Terms of Services

FAQ 6

• What Are The Advantages of Choosing ReleaseWire Over PRLeap?
• What Are the Advantages of Choosing ReleaseWire Over PRBuzz?
• Does ReleaseWire Allow Guest Blog Postings?
• What is SBWire Groups?
• What Should I Do When I Can't Log Into My ReleaseWire Account?

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Getting Started 1

• If you are having trouble logging into your ReleaseWire account we recommend the following steps: